Technology is advancing at such a rate that IT is struggling to stay relevant.
In an enterprise climate where disruption is the norm, businesses live or die by their ability to meet constantly evolving conditions. Those that stay ahead of change — that anticipate it, evolve with it, and even help facilitate it — experience lasting success.
Those that fail to adapt don’t stay afloat.
In recent years, we’ve seen longstanding retail chains crushed by ecommerce, traditional booksellers supplanted by Amazon, and successful entertainment companies sunk by streaming.
In short: Transform or die.
The Edge and SD-WAN
WHAT IS SD-WAN?
Software Defined - Wide Area Network (SD-WAN) is a combination of technologies designed to offer a simpler approach to the WAN. It’s being driven largely by the decreasing cost of bandwidth and the increase in cloud applications that reside outside of the legacy data center. SD-WAN can be deployed over existing WAN connections, whether they are Internet (DIA, broadband, LTE) or private (MPLS, private line), in order to create a secure, private, fully meshed network. It offers simplified management, quicker turnup, better application performance, improved resiliency, and cost savings when compared to traditional approaches.
WHY CONSIDER IT?
- Cost savings vs. expensive private networks
Decreasing cost of Internet bandwidth
Improved performance for cloud applications
Increased resiliency and uptime across the entire network
Simplified network management, especially at branch sites
Drastically shorter time to deploy new locations
WHAT IS UCaaS?
Unified Communications as a Service (UCaaS) is a delivery model in which PBX (Private Branch Exchange) and collaboration applications and services are outsourced to a third-party provider and delivered over an IP network, typically the public Internet. It’s being driven by growing desire to eliminate onsite hardware that require maintenance contracts and ongoing management costs, as well as a great need for redundancy to mitigate costly outages. It enables a uniform telephony experience for all users, regardless of location, due to the availability of affordable bandwidth.
WHAT IS CCaaS?
Contact Center as a Service (CCaaS) is a subset of UCaaS where call and contact center functions and capabilities are delivered as a service and paid for on a monthly subscription model. CCaaS features include inbound and outbound communication channels such as voice, email, web chat and social media integration, as well as robust reporting capabilities to measure agent productivity and schedule forecasting. Machine learning and Artificial Intelligence (AI) are rapidly becoming a core component of next-generation contact centers to enhance customer service by providing quick answers to FAQ without needing a live agent.
Cloud, as a category, can be summarized as any "X" aaS offering. Whether you're considering Infrastructure as a Service (IaaS), Disaster Recovery as a Service (DRaaS), Desktop as a Service (DaaS), Backup as a Service (BaaS), or any other "X" aaS, it's all about taking the hardware and software that used to live on premises, and migrating it to the ever-resilient, flexible, and capable Cloud.
More Interactive Quick Assessments categories below...
- Managed Security is expected to grow from $17B in 2016 to $33B in 2021 (Markets & Markets)
A new company is hit with ransomware every 40 seconds (Kaspersky Security Bulletin)
91% of companies feel vulnerable to hacks (CFO Magazine)
79% of global companies experienced a cybercrime in the past 12 months (Source: pwC/CIO & CSO Magazine, Global State of Information Security Survey)
$4 million dollars is the average cost of a security breach (IBM)
Weapons Detection and Threat Mitigation
- Pen Test - an attempt to gain access to a network or application via simulated attack; often required for compliance such as PCI
Risk Assessment - the practice of evaluating an organization’s or IT environment’s current security posture with suggested recommendations for improvement; often performed in reference to a specific security standard or compliance regulation
Managed SIEM - a real-time, managed solution for Security Information & Event Management, designed to provide a holistic view of a customer’s environment and correlate various data sources to identify threats
DDoS Mitigation - a solution designed to block Distributed Denial of Service attacks from taking down a network or online application; especially relevant for businesses that do business online
Access Control - a technique to regulate who or what can use resources or applications on a network; can include Single Sign-On and Identity Access Management
Perimeter Security - a broad approach to fortify the boundaries of a network; may include firewalls, Virtual Private Networks, instrusion detection, and instrusion prevention.
Endpoint Protection - a unified solution to protect desktops, laptops, and mobile devices; features include anti-virus, anti-spyware, and personal firewall
Incident Response - an organized, forensic approach to investigate and remediate a security breach; can be on-demand or via monthly retainer
The ZeroEyes weapons detection platform, founded by and predominantly comprised of SOF veterans, is an artificial intelligence, computer vision software aimed at detecting visible firearms carried by people. The software platform integrates with existing security cameras and associated video management systems. The platform is rapidly deploy-able and can go on prem or in the cloud.
Interactive Quick Assessments?
These IQAs have been created to:
- Decrease back-and-forth time between multiple engineers, providers, consultants, etc..
Get all information needed in one place and at one time.
Provide a standardized format, allowing for better qualification and more accurate recommendations.
Ask thorough, intelligent/dynamic questions, to fully vet out your requirements and make sure that key information is not missed.
Act as a miniature RFP to provide a standardized set of information to all potential providers.